New Course for sales and retail staff - Solid Fuel Awareness Training


New Course for sales and retail staff - Solid Fuel Awareness Training

At the recent launch of the Solid Fuel Awareness training, left to right: Owen Power, Commercial Director Waterford Stanley; Hugh O’Donnell, Chief Executive, Amalgamated Hardware plc and President HAI; Eddie Scaife, Head of Fuels, Bord na Móna and Kieran Burke, Commercial Director, Grafton Merchandising ROI and Vice President HAI.

HAI and METAC training have joined forces to promote new Solid Fuel Awareness training. The training has been developed as a result of a collaboration between METAC, Waterford Stanley, Bord na Móna and Grafton Merchandising ROI. Together, they identified a need for hardware and builders merchants to be better informed about the sale of solid fuel appliances and the information they provide to customers when purchasing this large investment.

METAC Training is the largest energy training and assessment centre in Ireland and the UK and trains approximately 2,700 people annually. Based in Mountrath, Co. Laois with hands-on practical workshops and training rooms, it is easily accessible just off the M7. All courses are independently run, certified and verified by external agencies.

Martin Meade from Telfords, Portlaoise has already used the training for his staff:

‘The sales staff at Telfords found the solid fuel awareness course not only very beneficial but a necessity when engaged in the sale of solid fuel appliances. The course delved into all aspects of solid fuel awareness in great detail from legislation, fuel types, carbon monoxide, ventilation to name but a few sections covered at the training. The training course has made the staff more confident in addressing any query a customers may have on solid fuel appliances and helped in gaining sales in add on products.’

The solid fuel awareness course is a one-day training programme aimed at providing participants with the knowledge to enable them to assist customers in choosing the correct solid fuel appliance and to recognise the installation and fuel requirements. This course is available at METAC training centres around the country.

Enquiries for these courses can be made to METAC on 057 8756540 or  Please mention your HAI membership to avail of your discount. Further information is also available on the METAC website.



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