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 To make your decision easier, we've included answers for seven of the most frequently asked questions.
1. Can the doors be left open while burning?
For safety and heat efficiency the doors should remain closed at all times.
2. Do stoves require a chimney?
All stoves except the Tara Electric and balanced flue models require a suitable chimney.
3. How do I clean the chimney?
You will require a chimney sweep to clean the chimney. It is best to provide a dedicated chimney cleaning sootbox.
 4. Are there hotplate options available?
Hotplate options are available on the Fionn and Ashling solid fuel stoves.
5 How do I regulate the heat output?
Depending on which stove you have, you will either have a damper (primary air),thermostat or spin valve, which will allow you to easily regulate the heat output.
6 What warranty policy do I get?
Waterford Stanley solid fuel stoves are warranted for up to five years after the date of purchase. Proof of purchase MUST be provided and the product identified by the model/serial number. All warranty claims must be made on the official warranty claim form, reflecting the specific nature of the problem.
 The following parts are covered by a 3 year warranty
- Ceramic glass is covered for thermal breakage only.
The following parts are covered under the standard 1 year warranty
- Refractory materials
- Rope seals, glass seals and cement seals.
- Surface finish on seno models
- Grates and firebars.
- Damage to baffles caused by over firing
Limits of Liability apply
On all other fuels electric,oil and gas, Waterford Stanley will replace, free of charge, any working part that fails (under normal operating conditions) within 12 months of purchase.
7 Where can I get spare parts?
 Your local Stanley Centre or Stanley retailer will be pleased to supply spare parts and to provide any other information your require. Any further product or service information can be obtained by calling the Waterford Stanley Sales Department.
Sales Dept. 051 302 302
LoCall 1850 302 502
Stated dimensions are subject to change.
Heat outputs are based on laboratory testing.
Calculations are based on average sized radiators.
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